Customer Service


Sending Secure Messages

If you are an Online Banking customer you may send us secure messages by logging into Online Banking and clicking on the "Messages" button.


Online Banking Help

You can access help from any page in Online Banking by clicking on the question mark at the top of the page. The online help gives you step-by-step directions. You can also contact us at 678-423-6926.


At First Choice, banking is about relationships. The relationships we develop with our clients is the very core of our foundation. We value the trust our clients have instilled in us and it is our commitment to continue to honor that trust.

If you have any questions, please feel free to contact us and let show you why we offer "Banking That Makes Life Easier".

By Phone

Customer Service - 770-505-5100

Online Banking Help - 678-486-4989

24 Hour Telephone Banking - 678-486-4962

Email

At First Choice Community Bank we are committed to providing you with quality products and services for your financial success. Safeguarding your personal and financial information is very important to us. Therefore, please keep in mind that anytime you are using internet email, which is how we are receiving your message from this email link you should not include any of your personal information such as your Social Security Number, account numbers, personal I.D. number (PIN) or passwords. If you are an internet banking customer you may send us secure messages by clicking here to login to Online Banking and clicking on the "Messages" button.

support@firstchoicecb.com


ScoreRewards

1-800-854-0790

www.scorecardrewards.com


Frequently Asked Questions

Q: Does First Choice charge for Online Banking?

A: First Choice does not charge a fee for Online Banking.

Q: How do I enroll in Online Banking?

A: To enroll in Online Banking, click on the Online Banking link and complete the Enrollment Form. You will receive a confirmation email within 24 to 48 hours.

Q: Does First Choice charge for Bill Pay?

A: There is no charge for Online Bill Pay.

Q: Do you offer Online Statements?

A: E-Statements are available by enrolling within Online Banking or visiting one of our Financial Centers to get started.

Q: How do I reorder checks?

A: You can reorder checks by logging into Online Banking and clicking on "Other Services" at the top of the page. Click on "Reorder Checks" and complete the form to reorder.

Q: What is the bank's routing number?

A: The bank's routing number is 061120958.

Q: What if I forgot my Online Banking password?

A: Click on the Online Banking link and enter your User ID and click the Validate button. Click on the "Forgot Your Password?" link and answer the provided security question. A temporary password will be emailed to you.

Q: What is your privacy policy?

A: Click here to view the bank's Privacy Policy.

Q: How can I access my accounts via telephone?

A: You can access your account information by telephone at 678-486-4962.